In the transition phase the focus is on getting ready for the launch of the CBO. This includes talent sourcing (recruitment), set up of the required office space, onboarding of personnel, and establishment of the necessary case management system. Staff engagement and change communications are particularly important in this phase as the transition may create uncertainties and anxieties among staff.

It is important for managers at all levels to anticipate the need for adaptation of internal operational capacities as a consequence of the establishment of a CBO, and for managers to support their staff and personnel in this regard. In the summary below, you can find more details on the following topics regarding the HR transition planning:

  • Guiding principles

  • Scope and accountabilities

  • Staff engagement

  • Staff support

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