After you create your account, you will need to click on the activation link sent to the email address you provided while creating the account.
If you don’t click on the link within 30 minutes, you’ll have to use the reset password link to have a new link generated for you. Provide the email used during registration, click on the Get Reset Password Email, and check your inbox for the reset password email.
Please, do note that it is possible you won’t receive the email activation link if you had a typo in your email address. Also, it’s recommended to check if the activation email landed in your spam or junk mail folder, as it might have been placed there by your email provider.
If neither of those work and you’re still not seeing an activation link email, please raise the issue on the Results Framework/JWP Support Desk or in the IMS Support Desk.