Here’s how to quickly get started with UN INFO – registering your account and logging into your workspace.
UN INFO is accessed with a username and password. As a country administrator, you will be registered by the Global administrator and receive your credentials by email. As you will guide and support user registration in country, it is important to understand the steps involved.
A user can be registered on the system in two ways:
Self-Registration (preferred option in most cases)
Registration by Administrator (only for exceptional cases where a user is unable to register themselves)
Click on Register button on the main page of UN INFO site: https://workspace.uninfo.org/
Follow the prompts and provide the required information in the registration form.
You need to use your official UN email address.
Create your password. Password length must be greater than 12 characters and less than 20 characters. For strong passwords, your password should contain upper- and lower-case letters, numbers and symbols. Example: NuThod783%&
Select your country in the 'Workspace" drop down and also the UN Entity you work for.
In the "Domain" drop down, select the areas of work that you wish to have access to.
Click the I accept the terms and conditions checkbox and SIGN UP button. An email will be sent to the address you provided with a link to activate your account.
A user administrator will review your registration request and grant the relevant access to the domains you have requested. Please note that although you can log into the system if you have verified your account, you will not be able to access any of the features until this has been completed by the user administrator.
Activate your account by clicking on the email activation link sent to your email.
Enter your username and password
Click on the SIGN IN button.
Click on SAVE when asked about your preferred workspace.
If you have forgotten the password, click on Forgot Password on the homepage and follow the instructions provided. The forgotten password feature can also be used to change your current password.
On successfully logging in, the Dashboard page will appear. This page gives you access to different parts of the system and allows you to work on plans and/or surveys (depending on your permissions).
After you create your account, you will need to click on the activation link sent to the email address you provided while creating the account.
If you don’t click on the link within 30 minutes, you’ll have to use the reset password link to have a new link generated for you. Provide the email used during registration, click on the Get Reset Password Email, and check your inbox for the reset password email.
Please, do note that it is possible you won’t receive the email activation link if you had a typo in your email address. Also, it’s recommended to check if the activation email landed in your spam or junk mail folder, as it might have been placed there by your email provider.
If neither of those work and you’re still not seeing an activation link email, please raise the issue on the Results Framework/JWP Support Desk or in the IMS Support Desk.
Good news! Users can now request access to other workspaces in UN INFO. DMOs can then grant a user access accordingly.
Follow these steps to request access to a new workspace.
Log into UN INFO here https://workspace.uninfo.org/
Click on your profile to the top right of the screen.
Click on the Profile option.
Click the Request new workspace button.
Select the workspace and module you want to have access to.
Followup with or wait for the RCO or workspace admin to grant you access.
Click on Register button on the main page of UN INFO site:
Follow the prompts and provide the required information in the registration form.
• You need to use your official UN email address.
• Create your password. Password length must be greater than 12 characters and less than 20 characters. For strong passwords, your password should contain upper- and lower-case letters, numbers and symbols. Example: NuThod783%&
• Select your workspace and agency.
Click the I accept the terms and conditions checkbox and SIGN UP button. An email will be sent to the address you provided with a link to activate your account.
You may watch the video walkthrough below on the process of registering yourself.
Activate your account by clicking on the email activation link sent to your email.
Enter your username and password
Click on the SIGN IN button.
Click on SAVE when asked about your preferred workspace.
If you have forgotten the password, click on Forgot Password on the homepage and follow the instructions provided. The forgotten password feature can also be used to change your current password.
On successful login, the Dashboard page will appear. This page gives you access to different parts of the system and allows you to work on plans and/or surveys (depending on your permissions).
Visit
UN INFO sends out an activation email immediately after you request to reset it.
If you have requested to reset your password and you did not receive an email with the password reminder link, please try the following:
Check if our password reset email landed in your spam or junk mail folder, as it might have been placed there by your email provider.
Check if you created your account with a different email address.
No resolved yet? Simply click on the ‘Forgot password’ link again and enter your alternative email address.
If you still have not received the email with the reset link please raise a support request below: